Legal
Privacy Policy
Last updated: January 2025
1. Who We Are
Prestige Roof Works is a roofing contractor based in South Wales, United Kingdom. You can contact us by phone on 07721 778068 or by email at youngmick221@gmail.com regarding any privacy-related queries.
2. What Information We Collect
When you contact us or request a quote, we collect your name, email address, phone number, postcode, and any details you provide about your roofing project. We do not collect sensitive personal data.
3. How We Use Your Information
We use your information solely to: provide you with a quote, contact you about your enquiry, and improve our service. We will never use your data for unrelated marketing without your consent.
4. How We Store Your Information
Your information is stored on secure servers protected by industry-standard security measures. We retain enquiry data for up to 24 months unless you become a customer, in which case records are kept for legal and accounting purposes for up to 7 years.
5. Do We Share Your Information
No. We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data only with trusted suppliers (such as material providers) where strictly necessary to complete your project, or where required by law.
6. Your Rights
Under UK GDPR you have the right to: access the personal data we hold about you, request corrections, request deletion, restrict or object to processing, and request data portability. To exercise any of these rights please contact us.
7. Cookies
Our website uses essential cookies to function correctly and analytics cookies to help us understand how visitors use the site. You can disable cookies in your browser settings at any time.
8. Contact Us
For any privacy-related questions or to exercise your rights, please email youngmick221@gmail.com or call 07721 778068. You also have the right to complain to the UK Information Commissioner's Office (ICO) at any time.